Roles & Responsibilities-
Support day-to-day administration of (LMS for Associates) through the creation / scheduling of new courses / classes, roster management and eLearning content testing.
Participate in the development and maintenance of a knowledge base and supporting documentation regarding administrative access and functions of the LMS.
Develop training and material for users of the system to review and learn from the same. This should include both learners and instructors.
Support other LMS administrators with testing content, enhancements and general system functionality
Own, identify, research, and resolve help desk user questions and issues through trouble ticket tracking system.
Work with the program manager and other stakeholders around the program roadmap to ensure that courses are delivered into the LMS and made available to learners in a timely manner
Secondary Responsibilities :
Prepare, deliver and manage reports. Publishing learning dashboard on a periodic basis
Provide recommendations, or alternatives that address existing and future issues related to LMS data
Prepare, deliver and manage reports as requested from various departments or external businesses
Ensure all training programs developed work with the Learning Management System for reporting purposes
Maintain effective business practices in all areas of responsibility Other duties or responsibilities as required
Job Requirements - Experience -
Working exp as a Learning Management System Administrator. Moodle / Totara preferred.
HTML experience is a plus
Knowledge of SCORM 1.2, 2004 and AICC tracking standards, and ability to troubleshoot course issues
Highly proficient in Excel or like spreadsheet tools, experience with advanced formulas and functions (vlookups, Pivot tables, macros).
Understand of Agile methodology