Learning Associate - Learning Management System (1-6 yrs) Mumbai/Navi Mumbai/Thane (DevOps)
Steps India
Mumbai
1d ago
source : hirist.com

Roles & Responsibilities-

  • Support day-to-day administration of (LMS for Associates) through the creation / scheduling of new courses / classes, roster management and eLearning content testing.
  • Participate in the development and maintenance of a knowledge base and supporting documentation regarding administrative access and functions of the LMS.
  • Develop training and material for users of the system to review and learn from the same. This should include both learners and instructors.
  • Support other LMS administrators with testing content, enhancements and general system functionality
  • Own, identify, research, and resolve help desk user questions and issues through trouble ticket tracking system.
  • Work with the program manager and other stakeholders around the program roadmap to ensure that courses are delivered into the LMS and made available to learners in a timely manner
  • Secondary Responsibilities :

  • Prepare, deliver and manage reports. Publishing learning dashboard on a periodic basis
  • Provide recommendations, or alternatives that address existing and future issues related to LMS data
  • Prepare, deliver and manage reports as requested from various departments or external businesses
  • Ensure all training programs developed work with the Learning Management System for reporting purposes
  • Maintain effective business practices in all areas of responsibility Other duties or responsibilities as required
  • Job Requirements - Experience -

  • Working exp as a Learning Management System Administrator. Moodle / Totara preferred.
  • HTML experience is a plus
  • Knowledge of SCORM 1.2, 2004 and AICC tracking standards, and ability to troubleshoot course issues
  • Highly proficient in Excel or like spreadsheet tools, experience with advanced formulas and functions (vlookups, Pivot tables, macros).
  • Understand of Agile methodology
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