Manager - Service Delivery
Microland
Mumbai, IN
14h ago

Required Skill

Process - IT Service Management Service Catalogue Management

Functional - IT Operations Management Financial Management

Behavioral - Aptitude Managerial Skills

Process - Design Process / Methodologies, Understanding of Failure Mode Effects Analysis (FMEA)

Process - IT Service Management Managing Change

Functional - IT Operations Management Business Relationship Management

Behavioral - Microland Skills Execution Excellence

Details

1. Technology : Have Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software & Hardware Raid, Clear network fundamentals & topology

2. Business Development : Understand and New Business cases and client needs, Understand and Develop new structure of Organization and effective Solution, Demonstrate delivery methodology to Prospective clients, Costing and Pricing for new Business cases

3. Strategy and Synergy : Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas, Identify and Define new delivery methodology, Identify and Define skills and capabilities of new managers, and identify needs for development, Identify different thresholds for achievements.

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form