Analyze and coordinate purchase orders and invoices daily
Manage communications for purchase orders with vendors; serve as main point of contact for vendors
Maintain knowledge on all open purchase orders and report to management accordingly
Provide administrative support for Purchasing Management
Document internal procedures
Create tickets and escalate to the right team.
Follow up on outstanding requests and ensure timely resolution
Follow up with customers to ensure issue has been resolved
Monitor Service Desk tickets assigned to the queue and process first- in first- out based on priority What you will need :
Advanced level proficiency with MS Excel
Clear communication skills is a must
Strong multitasking skills
Must be dependable OTHER REQUIREMENTS :
Respond to queries either in person or over the phone.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Follow up with customers to ensure issue has been resolved.