ServiceNow IT Service Management Application Designer
Accenture
Bengaluru, India
1d ago

Job Description

About Accenture : Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

Visit us at www.accenture.com

  • Project Role : Application Designer
  • Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements.
  • Management Level : 9
  • Work Experience : 6-8 years
  • Work Location : Bengaluru
  • Must Have Skills : ServiceNow IT Service Management
  • Good To Have Skills : ServiceNow Human Resource Service Management (HR),ServiceNow IT Operations Management,Servicenow Tools Administration
  • Job Requirements :
  • Key Responsibilities : a-Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflowb-ServiceNow platform developmentc-ServiceNow applicationd-Experience with release / version upgrades including scheduling cloning and migration of data from instances with ServiceNowe-Applies innovative technical solutions to business and the application processes

    Technical Experience : a-Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, CMDB, Asset Management, Change Management, Custom Development, etcb-Minimum 4 years of experience with Service-NowWorked on Service Now applications scoped and global applicationsc-Worked with 3rd party integrationsd-Worked on Incident management, problem management, change management and knowledge management e-Troubleshooting Service Now performance issuesWorked on ITSM, ITOM or HR, CSM

    Professional Attributes : a-Excellent written and verbal communication skillsb-Excellent analytical skillsc-Excellent project management and time-management skillsd-Strong problem solving skillse-Excellent teamwork and team building skills Minimum

  • Educational Qualification : a-Bachelors Degree in Computer Science / IT / Engineering or related field;
  • Additional Information : a-Mandatory : Certified System Administrator and Certified Implementation Specialistb-ITIL Certified

    Qualifications

    15 years of full time education

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