Job Description :
Role Summary / Purpose :
The Supplier Management Manager is responsible for the daily management of the Supplier Management team located in Hyderabad, India.
This role will be responsible for managing the team through the effective use of resources, setting and meeting customer service targets / process metrics, and planning areas of improvement or development.
This role will take continuous direction from the Supplier Management Leader.
Essential Responsibilities :
Setup new suppliers and / or new supplier sites in Oracle Financials
Maintain existing Suppliers information in Oracle Financials
Evaluate and resolve all supplier setup holds.
Provides leadership to a team of Finance Specialists by encouraging team spirit, setting high standards, coaching on performance, conducting employee evaluations, communicating a vision, and encouraging innovation
Executes performance management measures as necessary in a timely and proactive manner
Monitors inquiries to improve quality, minimize errors, and track operative performance
Works closely with Human Resources in the areas of staffing, performance management, and workplace policies and procedures
Performs timekeeping and attendance tracking
Adheres to the Performance Management Process and timeline
Works with other managers to share ideas and facilitate exchange of "Best Practices"
Identifies improvements / enhancements to assist in the implementation of policies, procedures, new systems and organizational changes
Works on various projects with Procure to Pay leadership to ensure continued compliance with risk, tax, audit and other governance requirements
Encourages team participation in SIS activities by organizing team outings / activities
Resolves any Supplier Management issues or escalates it to the right channel
Monitors daily workload closely and allocates in a timely manner to meet SLA's
Monitors / works closely on all escalations received
Works closely with Procure-to-Pay Leaders, Finance Managers, and business partners to ensure smooth workflow
Timely maintenance of Desk Top Procedures / Job Aides
Follows up on the tickets that are opened by the HelpDesk; Continuously supports team members on process issues, challenges, and projects
Assists team members in handling new projects
Qualifications / Requirements :
Bachelor's degree in any Commerce / Finance
2+ years of prior experience with Procure to Pay Process
Experience working on Oracle tool
Knowledge on Sharepoint and Nintex workflow forms
Knowledge of basic accounting and finance practices
For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying.
Inform your Manager or HRM before applying for any role on Workday.
Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal / Final Formal, PIP)
Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible
Existing Level 5,6 & 7 are eligible to apply, will be considered for Level 8 if selected
Desired Characteristics :
Solid understanding of Supplier Management / Vendor Management specific processes. COUPA experience would be added advantage.
Strong analytical and highly developed communication (verbal and written) skills.
Demonstrated ability to address diverse management issues and team responsibilities.
Highly motivated with ability to handle a high workload in a fast-paced
Job Family Group : Finance