Technical Support Engineer, In A Top Notch Mnc, Call-8766285530
Jobs Expert Private Limited
Assam, India
3d ago
source : Findojobs

Hi,Greetings of the dayWe are hiring Technical Support Engineer (0363 / EPS / Intune)SKYPE INTERVIEW AVAILABLELocation : PUNE / GURGAONProfile Requirement : 1.

UG / Grad both eligible with 1 year of documented Technical Experience2. Internal Students not eligible3. Designation offered : Technical Support EngineerFinancial Service Agreement : Please inform all the candidates that they have to sign a financial Service Agreement of 1,50,000 / -

Mandatory) for 12 months .Rounds of Interview : PI , Tech Specific Paper Test , Tech Ops Round , Online Assessment .PFA some topics that you can share with the candidates.

Core Competencies : (Skills, Knowledge and Behaviors)Ability to compose clear and articulate email and chat communications to customers.

Utilize effective communication with customers and peers.Ability to summarize / paraphrase information.Ability and willingness to provide pre-

sales, sales, or post-sales support.Knowledge of PCs and Relevant Microsoft products.Ability to follow procedures and processes that are documented.

Roles : - Technical Solution EngineerResponsibilities : -o Greet Customers in a courteous, friendly, and professional manner using agreed-

upon procedures.o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.o Support Customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.

o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Candidate Profile-o Any Graduate -

Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months of technical support experience.

o Salary up to 5 LPAo Excellent verbal skills in the English Language.o SERVER knowledge is a must.o Excellent knowledge of Exchange Server 2007 / 2010, Active Directory & Operating SystemsNetwork troubleshooting and should be well versed with Microsoft Office Outlook 2003 / 2007 / 2010.

o Flexible with 24 / 7 Environment. CALL - Rose 8766285530 Or Share your CV to Skills : Technical Support Engineer ,Technical Support Executive ( voice) Experience : 1-4 Years

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