Hi,Greetings of the dayWe are hiring Technical Support Engineer (0363 / EPS / Intune)SKYPE INTERVIEW AVAILABLELocation : PUNE / GURGAONProfile Requirement : 1.
UG / Grad both eligible with 1 year of documented Technical Experience2. Internal Students not eligible3. Designation offered : Technical Support EngineerFinancial Service Agreement : Please inform all the candidates that they have to sign a financial Service Agreement of 1,50,000 / -
Mandatory) for 12 months .Rounds of Interview : PI , Tech Specific Paper Test , Tech Ops Round , Online Assessment .PFA some topics that you can share with the candidates.
Core Competencies : (Skills, Knowledge and Behaviors)Ability to compose clear and articulate email and chat communications to customers.
Utilize effective communication with customers and peers.Ability to summarize / paraphrase information.Ability and willingness to provide pre-
sales, sales, or post-sales support.Knowledge of PCs and Relevant Microsoft products.Ability to follow procedures and processes that are documented.
Roles : - Technical Solution EngineerResponsibilities : -o Greet Customers in a courteous, friendly, and professional manner using agreed-
upon procedures.o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.o Support Customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.
o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Candidate Profile-o Any Graduate -
Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months of technical support experience.
o Salary up to 5 LPAo Excellent verbal skills in the English Language.o SERVER knowledge is a must.o Excellent knowledge of Exchange Server 2007 / 2010, Active Directory & Operating SystemsNetwork troubleshooting and should be well versed with Microsoft Office Outlook 2003 / 2007 / 2010.
o Flexible with 24 / 7 Environment. CALL - Rose 8766285530 Or Share your CV to mrose.jobsexpertgmail.com Skills : Technical Support Engineer ,Technical Support Executive ( voice) Experience : 1-4 Years