ý Achieve stringent daily productivity targets
ý Will be responsible for processing participants plan level transactions
ý Strict adherence to non disclosure of client information by preserving client confidentiality
ý Research on the queries requests sent by the business partners transaction processing client support teams and replying to the same with minimum response time
ý Work with onshore partners and build professional relationship
ý Taking active participation in process improvements and automation
ý Excellent process skills with ability to identify and prioritize high risk transactions
ý Completing assigned responsibilities within defined SLAs
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