The Red Hat IT team is looking for a Business Intelligence Engineer to join us in Pune, India. In this role, you will administer the business intelligence (BI) dashboarding environments;
this will include performing software installation, upgrades, and patches. You'll be part of the Data Management Tooling Team which monitors and manages BI platform services.
You will engage with the Enterprise Data and Analytics team across the globe and guide them on the best practices regarding the platforms.
In addition, you’ll provide support to the business users in a 24x7 model and assist them with issues related to extract, transformation, and load (ETL) and BI reporting, preferably Tableau and Business Objects.
You will be working in an environment which is influenced by open source values and products. In this role, you will get an opportunity to learn the complete stack of BI ecosystems.
You'll also contribute to the team's capabilities and deliverables by demonstrating technical competence, personal initiative, creativity, learning, sharing, and teamwork while collaborating with local and remote team members well as external groups.
Primary job responsibilities
Admin and configure self-service data visualization and reporting tools like Tableau as a preferred BI reporting tool
Manage the application users, groups, and integration with directory services like lightweight directory access protocol (LDAP) and single-sign on (SSO)
Automate monitoring and server job processes
Design and define the framework of security in Tableau
Share best practices with developers
Assist content developers with performance tuning and best practices
3+ years of experience with BI domain with knowledge of onboarding and implementation of data and analytics tools at the enterprise level
Ability to work in a new BI team quickly with minimal guidance and ability to change direction as technology evolves
2+ years experience in managing Tableau at the enterprise level
Experience on implementing Tableau Cloud or Tableau Enterprise
2+ years of experience on managing BI Platforms in a Linux environment
Experience with Salesforce.com (SFDC)
Basic knowledge of scripting languages like Shell, Python, etc.
Exceptional customer engagement skills and willingness to work multiple shifts
Very process and procedure-focused while still being able to think outside the box
Very good technical troubleshooting skills
Ability to learn new technologies quickly
Experience working within IT ticketing systems; experience using ServiceNow is a plus
Very organized with the ability to handle multiple priorities and work in a sometimes stressful environment
Sense of urgency when the situation calls for it
Exceptional written and verbal English skills
Experience managing Tableau Online
Ability to identify and propose license needs for Tableau
Familiar with Tableau migration and scheduling
Experience in taking backups and restoration of Tableau repository
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
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