Sales Operations
MoEngage Inc.
Bangalore
3d ago
source : Shine

About MoEngage

MoEngage Inc. is a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era.

Brands use MoEngage to drive long- term, personalized and context- based engagement across channels to help achieve increased customer retention as well as customer LTV.

Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyzes billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users.

In just three years since inception, MoEngage is working with leading brands across e- commerce, entertainment, travel, publishing and banking domains among others.

With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Berlin, Jakarta, and Bengaluru.

We are a young, fast- paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future.

Our teams are comprised of self- driven, passionate, smart individuals from top- tier institutes who are young achievers.

Roles & Responsibilities :

Primarily serve as system administrator for the Salesforce.com Tool.

Periodically revisit established sales processes and ideate with other stakeholders any changes needed in light of new developments

Understanding of the basic B2B sales process and the typical division of responsibilities w.r.t various Salesforce users

Orchestrates and facilitates the weekly forecast review process with the Sales Management team

Provision of required reporting, analytics and business intelligence

Ensure availability and provision of relevant bookings, pipeline and forecast reports and dashboards to sales management

Assists sales management with specific reports and dashboards requests to support strategic and tactical initiatives

Enables the sales force so that existing dashboards and reports are fully understood and utilised

Communicate sales processes, operational updates, and Best Practices within the region, including periodic updates of the top sales metrics, and sales recognition.

Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks

Assist in training of new users, and grow the Salesforce.com skill set across the organisation

Skills Required :

Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests, and manage laterally and upwards

Creative and analytical thinker with strong problem- solving skills

Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose information into details and distinguish user requests

Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

Tech savvy and is able to work on multiple related tools.

Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations

Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints independently

Demonstrated ability to be productive with minimal supervision. Must be results oriented and able to move forward without complete information

Ability to work effectively with diverse audiences, management levels, cultures, and personalities

Excellent communication and presentation skills

Perks

Work at Scale and challenge yourself

Work with a smart team which grew up in the Mobile First world

Free Lunch and Snacks plus caffeine all day

TT table, Poker nights and team outings.,

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