Associate - Projects
Hyderabad, Telangana, India
6d ago

Cyber Security Specialist

Qualification : Degree :

Degree :

Bachelors Degree, Diploma

Certifications :

CCNA Security or Equivalent

Responsibility :

Stakeholder Management :

• Adherence to customer security and compliance requirements.

  • • Ensure stated productivity requirements are met for the engagement.
  • • Inspect configuration and security devices log review.
  • • Review of standard operating procedures against support provided.
  • • Review the disaster recovery plan for good practices.
  • Service Exceution :

    • Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.

  • • Implementation of approved change requests in line with customer change management process.
  • • Responsible for incident life cycle following ITIL frame work as applicable.
  • • Adherence to customer communication etiquette.
  • • Assess security design for single points of failure.
  • Project management :

  • • Review CSAT feedback and ensure timely implementation of corrective actions.
  • • Coordinate with resolver groups vendors / carriers.
  • • Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
  • • Effective floor Management.
  • Process adherence :

  • • Participate in Critsit process to resolve the incident in a timely manner.
  • • Log and triage incidents.
  • • Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
  • • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • • Contribution to continuous service improvement plans (CSI).
  • People Management :

  • • Continually assess skill level and provide intervention assistance.
  • • Contribute to and participate proactively in knowledge sharing sessions.
  • • Encourage team individuals to participate in organization innovation programs.
  • • Act as a buddy for new hires.
  • • Makes recommendations on R&R for team / individual achievement.
  • • Makes recommendations to team lead on team’s performance rating.
  • Knowledge Management :

  • • Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
  • • Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
  • Must Have Skills

  • CrowdStrike Cyber Security
  • AWS Cloud Security
  • RSA Archer Compliance Audit
  • Security
  • Cyber Security & Cloud
  • GRC Strategy & Implementation
  • Mcafee Mobile Security
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