Roles & Responsibility LANDesk Basic Architecture Knowledge on Types of Roles and respective functionalities. Cloud Service Appliance (CSA Server).
Certificate Service and Integration to LANDesk Core and CSA server. Active Directory Service Integration. LANDesk database synchronization and maintenance.
SQL database and LANDesk Database Structure. Database Connection and troubleshooting Connection issues. LANDesk Core and Client Agent work Process and troubleshooting connection issues.
LANDesk Agent Health Monitoring. LANDesk Administration Knowledge on User Creation and Providing Access. LANDesk Agent creation, Distribution and monitor Agent Compliance.
Troubleshooting LANDesk agent policies based on Environment demand. Monitoring LANDesk Unique Device IDs. Creating Custom queries and generating reports based on demand.
LANDesk client Agent Settings validation and troubleshooting. LANDesk client Agent Configuration validation and troubleshooting.
Creating and managing custom LANDesk software List and Inventory. Creating Column sets and Reports for the client on demand.
Managing LANDesk scripts and creating based on demand. LANDesk SQL Database Administration Knowledge on Monitoring SQL Database Connectivity.
Analyzing SQL Database performance issues and troubleshooting. Creating custom Tables and queries to support custom-defined user queries.
Maintenance and backup of LANDesk database and monitoring. LANDesk Patch Management Knowledge on Windows patch release and functionalities.
Organizing Patches as per criticality and download to LANDesk Core. Validating Patches against faulty / valid. Excluding bad patches from scanning and logging call to LANDesk to rectify patch.
Isolate Patches based on scopes, OS and LANDesk agent design. Assign patches to Custom defined scopes as per client design.
Providing patching solution based on demand like manual patching, integrating to machine build process and manual download of patches.
UAT and Production Deployment of Patches to Workstation environment end to end support Escalation point for DEV, QA, UAT and Production Server Patching to handle patching issues, Server issues, and Agent related issues.
LANDesk Software Management Creating LANDesk packages for applications. Custom defining error codes for applications. Global Software deployments on Production and troubleshooting.
Troubleshooting LANDesk packaging issues. Managing and maintaining Distribution packages and Distribution share. LANDesk Alert Monitoring Monitoring LANDesk Servers and CSA server.
Working on Incidents and closer within SLA. Other Details Industry IT-Software / Software Services Employement Type PERMANENT Overview Location Bengaluru Job Title LANdesk Experience 7.
0 yrs - 10.0 yrs CTC INR 10.00 lacs - 14.00 lacs