Digital Consultant
Wells Fargo
Bengaluru, Karnataka
5d ago

Job Description

About Wells Fargo India

Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling.

We are operating in Hyderabad, Bengaluru and Chennai locations.

Department Overview :

DS4B’s mission is to be the leader in digital solutions for business and commercial customers and manages the Commercial Electronic Office (CEO).

CEO® is the leading commercial online banking platform in the financial services industry with over 90 services, 700K active users, 4MM+ logins a month, supports movement of 11 trillion dollars a year and has active users from over 100 countries.

The CEO® channel encompasses treasury management, trust, investment, insurance, international, credit, ABL & loan services.

CEO® is a recognized industry leader for Middle and Large Corporate Markets, receiving numerous awards from Global Finance, Phoenix-Hecht and Greenwich Associates.

This is a position at WFEGS and will be functionally aligned with the US based product management team of Digital Solutions for Business LOB.

About the Role

As a Product Designer for Pioneer, you will divide your time across designing and documenting new features for the Pioneer Reference Application, collaborating with partners in design, product, and technology, and supporting efficient and effective adoption of the Pioneer Design System across applications and major initiatives in the Commercial Bank.

Responsibilities

  • Applies user experience design principles, internal standards, and visual design and branding guidance to create detailed design specifications of design patterns and key page types for the Reference Application
  • Takes an active role in supporting definition and implementation of new UX processes and standards
  • Translates business requirements into intuitive user experience solutions
  • Develops and maintains excellent, collaborative relationships with peers and partners in design, product, and technology
  • Participate in user research / usability testing (as needed or appropriate)
  • Contributes to the evolution and maturity of the Pioneer Design System
  • Participates in Pioneer Studio team activities and additional workstreams as required
  • Essential Qualifications

  • 5-7 years’ experience in digital customer experience design, including responsive design pattern creation and usage
  • Experience designing responsive UX solutions that span multiple devices and breakpoints (desktop, tablet, smartphone)
  • UX specifications experience that includes information architecture experience (strategic planning and diagrammatic skills), low-to-high fidelity wireframe production, limited animation or motion graphic design, and interaction rules documentation
  • Ability to apply defined styles and brand guidance using a shared UI toolkit
  • Detailed knowledge of user centered design methodologies and user experience best practices
  • Ability to ask appropriate questions, communicate effectively and persuasively to convey design solutions to a broad range of stakeholders : product managers, engineers, customers, etc.
  • Strong attention to detail and exceptional organization, logic and analytical skills
  • Ability to multi-task and prioritize tasks; comfortable with tight deadlines
  • Command of a variety of design tools, notably Visio, Sketch, InVision, Figma, Adobe Creative Suite
  • Excellent oral and written communication and presentation skills
  • Familiarity with basic presentation layer code / working knowledge of application layer design, including design systems and shared code libraries
  • Desired Skills :

  • Familiarity with web-based applications for financial services including; commercial, pre-paid and gift card expense management tools for desktop and mobile, as well as treasury reporting services
  • Familiarity with user research / usability testing
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