Applications EngineerTechnicalIN - Karnataka - Bangalore
Microchip Technology Inc.
IN - Karnataka - Bangalore
6h ago

JOB REQUIREMENTS

As the primary customer contact, you will :

  • Play a critical role in reconciling internal and external interests
  • Be able to work independently, yet in a team environment
  • Be willing to travel within India and internationally to work on-site at large corporations to debug hardware, software and firmware while under tight deadlines.
  • Work closely with cross-functional teams to support customers
  • Have a key focus on assisting the customer ramp to production
  • Own the responsibility of providing technical support for customer post-production products.
  • Specifically, you will be required to understand customer requirements, architectures and HW / SW designs in order to help them fully realize all their needed functionality.

    Also characterize customer related problems, providing timely customer technical support and engineering feedback.

    Job Requirements

    Required Qualifications

  • Bachelor’s degree in EE, CS, or CE
  • Minimum 3 years professional experience, ideally in the Communications industry
  • Strong software / firmware development skills
  • Strong debugging skills
  • Strong C programming skills
  • Experience with board-level debug & bring-up
  • Experience with scripting (Python, Perl, TCL, etc)
  • Strong debugging skills and experience with bench top equipment such as protocol analyzers / exercisers, JTAG debuggers, logic analyzers, and oscilloscopes.
  • Familiarity with networking protocols (OTN, Ethernet, TCP / IP, HDLC, POS, SONET, IPSec etc.)
  • Experience with RISC, MIPS or ARM based embedded processors
  • Program management experience
  • Customer Escalation Management
  • Experience working with Marketing and Sales teams
  • Strong leadership skills and experience
  • Customer facing experience
  • Strong teamwork, communication and presentation skills
  • Ability to effectively work with cross-functional teams and across multiple geographical locations
  • LI-SG1
  • Apply
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