Project Manager ( Pre-sale)
RVL Services
Ahmedabad, Gujarat, India
2d ago

Responsibilities : -

  • Provide telephone and email-based pre-sale technical support
  • Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.
  • Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.
  • Endeavour to respond to all customer requests in a timely manner while improving customer experience Skills : -
  • Strong problem-solving abilities, strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, result-oriented
  • Able to plan, prioritize and organize workload, consistently working within service standards and agreed-objectives
  • Sound technical knowledge
  • Ability to provide step-by-step technical help, both written and verbal
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