What we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. !
Site Reliability Engineer - Cloud Engineering Services
Proactively monitor availability and performance of the SAP Ariba Cloud using key tools effectively and quickly respond to Monitoring alerts, incident tickets, and email requests coming into Site Reliability
Perform application and web site troubleshooting to quickly resolve the issues
Escalate issues as needed to Product Engineering teams
Handling communication and notification on major site issues to the company and executive management team
Document resolution run books and standard operating procedures
Minimum Qualifications Bachelor's or masters Degree in Computers or other equivalent field
3-7 years experience in working with Unix environment, good understanding of Unix systems fundamentals and system management tasks
Strong understanding of network concepts, TCP / IP stack and common Internet protocols with good programming skills
Strong grasp of Cloud Computing SaaS, PaaS, IaaS fundamentals and experience designing and implementing solutions
Experience managing container-based services in production using tools such as Docker
Working experience of using Jenkins or other CI / CD Tools, Git etc
Experience working in a 24 x 7, large-scale Internet web environment
Prior experience working with Java / J2EE applications
ABOUT THE TEAM
Cloud Engineering Services team part of Intelligent Spend and Business Network is responsible for the complete lifecycle management of procurement, sourcing, and business network SaaS solutions.
Site Reliability Engineering team part of CES is a strong, highly technical team, whose responsibilities span from troubleshooting mission critical services to writing automation software.
The primary responsibility of the Site Reliability Engineering Team is to monitor, manage and provide 24 x 7 operational support for the SaaS solutions.