The Sales Operations Analyst is responsible for supporting all stages of the sales cycle. This position will be essential to the sales activities and communications between prospects, current customers and channel partners on new, upsell, cross-
sell, upgrades and maintenance renewal opportunities. This role will execute the sales operations activities; sales orders, quotes & contracts, sales processing & bookings, RFPs.
They will be responsible for maintaining CRM / SFDC throughout sales cycle. They will maintain effective communications with executives and managers across the company to ensure proper sensitivity to the needs of the sales force and provide outstanding customer support to internal and external customers.
OneTrust is leading the way in defining the technology market in the industry of data privacy. We have the strongest combination of deeply rooted expertise and technology experience to help organizations responsibly manage personal data.
As a result, OneTrust is growing fast, globally. We are looking for the right people to fill key roles we’d love to hear from you.
Assist Sales organization in processing software, professional services and support opportunities
2-3 years of relevant work experience
Support sales team with finalizing appropriate sales documentation; quotes, Statements of Work, Purchase Orders, Licenses & Software authorizations
Coordinate, write and drive the completion of RFI / RFPs (request for proposals) in partnership with Sales by engaging key corporate departments while maintaining and improving an RFP repository and best practices processes
Maintain SF.com with key artifacts during the sales cycle
Ensure sales team alignment to sales processes, policies and procedures
Drive entire maintenance renewal business with partners & customers
Support other sales efforts as assigned
Ability to respond and react to internal and external customers
Clearly communicate & set expectations
Ability to balance simultaneous projects, evaluate workload and prioritize tasks based on criticality
Operates in a cooperative and collaborative spirit to achieve shared goals across multiple functions
Displays excellent troubleshooting and creative problem solving skills, know when to act quickly