Customer/Field Support Engineers
PointRed Telecom
Bangalore, India
54d ago

Minimum Qualifications : B.E / B.Tech in EE / ECE / CS with a minimum of 5 years relevant industry experience in a Wireless / Wireline network environment.

Relevant experience : The candidate is expected to be mature, skilled, with good communication skills (both oral and written) and capable of working independently with minimal guidance.

Understanding of Ethernet, wireless networks, RADIUS, DIAMETER, Simple IP, Mobile IP, GRE, IP Tables, VLANs, router and switch platforms, SNMP, and Unix / Linux.

Strong in scripting languages such as Perl, Bash shell scripts. Knowledge of Authentication and Encryption methods (EAP) in IP networks.

Understanding of R1, R4 and R6 interfaces. Previous work experience with network protocol monitors, troubleshooting at the packet level preferred.

Experience in IP networking technologies such as Routing, MPLS, QoS, VLANs and Traffic Engineering. Job Description : The candidate will be responsible for working with customers on the WiMAX core network and engage with the customer in the initial deployment trouble shooting, as well as initial debugging before taking up issues with R&D team.

PBe the primary interface between R&D and customers. Participate in WiMAX core network integration with 3rd party network elements such as ASN Gateway, EMS, AAA servers.

Significant interaction with customers is expected.

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