We are looking For Customer Support Executive.Responsibilities : Inbound calling for customer service.Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods / tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.Requirements : Experience : 0.6 - 2 yearsLanguage : Hindi and English Skills : - Customer Support, Customer Service, Telesales and Communication Skills
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