Customer Support Associate
2coms
Kolkata, WB, in
6d ago

Job Description

With the ongoing agenda of preventing the spread of the COVID 19 virus across the globe requesting all to adhere to the precautionary measures suggested by the government and health authorities.

We wish you and your family good health.

We can arrange your telephonic interview.

We are hiring for Customer Support - we would love to connect with you.

Job Title : Customer Support

Work from Office

Candidate should have minimum 6 months experience in International voice process

Requirements

Candidate should have,

1.Good Communication skills

2.Take calls Over Phone which involves working in different time zones

3.Take calls from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Qualification : Under Graduate / Graduate / Post Graduate

Experience : Minimum 6 months BPO experience up to 5 Years

Shift : Rotational

Week Off : 2 days rotational week off

Both Side CAB

Chance to working with captive unit.

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Requirements

Candidate should have, 1.Good Communication skills 2.Take calls Over Phone which involves working in different time zones 3.

Take calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.

Good technical knowledge Qualification : Under Graduate / Graduate / Post Graduate Experience : Minimum 6 months BPO experience up to 5 Years

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