Senior Manager - Client Risk Review Team
Standard Chartered Bank
Bangalore, India, Asia
19h ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

  • The Client Risk Review Team (CRRT) is a specialised team engaged in facilitating and conducting in depth end to end risk review of Corporate, Commercial and Institutional Banking (CCIB) client relationships, structures and transactions;
  • in accordance with consistent standards, controls and levels of conduct & valued behaviours.

  • The Senior Manager, CRRT work closely with the team lead to drive appropriate mechanism to augment existing controls through a proactive review approach to identify indicators of client risk, enabling early action and minimise potential losses and contribute to the delivery of significant improvement in frontline risk culture and standards of excellence particularly in relation to 1st party fraud risk management.
  • Strategy

  • Define the target population for review - Assessing the economic, commercial environment of the Bank’s footprint in conjunction with the Bank’s strategic business plan and developing a targeted client review agenda covering key risk themes, industries, products and structures in alignment with relevant stakeholders
  • Engage all the relevant teams across businesses, functions, and stakeholders to ensure CRRT effectively targets the highest risk and impact sectors and clients and seamlessly integrates into the overall TOM of CCIB with minimal business disruptions
  • Be a role model to develop and raise the profile of the CRRT team with Business and second line stakeholders
  • Ensure alignment between onshore and offshore team members in terms of roles and responsibilities
  • Business

  • Be a key member of a team of specialists engaged in conducting periodic risk based and / or trigger event-based reviews / investigation of CCIB client relationships, structures and transactions, primarily focused on : credit and fraud risk covering all relevant aspects of the client’s profile and business activities including but not limited to promoters, management, financial statements, products offered, facility structure, current account behaviour and trade finance transactions executed;
  • assimilating a range of financial and transactional information which will need to be analysed by the team employing a wide range of diverse skill sets and tools available within the broader CCIB organisation

  • Be collaborative and work across skill sets within the team to enable effective stringing together of seemingly unconnected information to draw well-reasoned review conclusions
  • Work with risk owners to determine the right course of action of the bank to strike a suitable risk mitigation balance.
  • Work with multiple surveillance operations capabilities in a coherent manner in support of the CRRT team’s agenda

  • Establish and maintain good connectivity with process owners and other stakeholders with client level information that may be used as input in review activity
  • Processes

    Ensure smooth execution of client review / investigation activity in tandem with established global business processes, including :

  • Ensuring clients and themes are correctly prioritized and investigated within agreed timescales
  • Determine what preliminary information and documentary evidence is needed to support the case and ensure that all requests to the various stakeholders for such information are monitored for response within agreed service level agreements / arrangements
  • Effective communication between review team and relevant stakeholders
  • Clear and well documented articulation of the results of analysis concluded backed by facts, thorough analysis and expert judgement.
  • Timely escalation of risk relevant issues and support to stakeholders in handling escalations
  • Propose practical action plans for issues identified, influence and align with stakeholders
  • People and Talent

  • Contribute to creating a high-performance team and manage processes to identify knowledge and skill gaps with the ability to provide appropriate training in a timely manner to achieve optimum quality output
  • Lead through example and build the appropriate culture and values, embedding a high level of team engagement
  • Work in collaboration with CCIB Fraud Operations, risk and control partners, global process owner teams, and Business teams
  • Ensure team structure / capacity is reviewed to enable effective delivery
  • Maintain satisfactory morale and productivity of the team
  • Risk Management

  • Obtain regular inputs from stakeholders on emerging fraud risk issues and set up a risk based mechanism for target investigations accordingly
  • Document and monitor review methodology and process to determine bespoke aspects of the review process to cater for special client situations
  • Identify and advocate client action plans resulting from the reviews, socialising and aligning with key stakeholders
  • Assist Team Head in presenting relevant details of review activities at various forums and committees and engage senior stakeholders on patterns and trends
  • Work closely with relevant second line risk functions for guidance on complex risk issues and actively provide feedback for policy and process gaps and revisions required
  • Ability to articulate risk findings to various stakeholders and provide guidance to the front line to manage emerging risk from the event been investigated.
  • Undertake preliminary communications with relationship managers, lines of business and other internal business units to support the client investigation
  • Prepare and submit clear, concise, factual, unbiased, thorough and timely reports.
  • Governance

  • Assist in the management and functioning of the CRRT oversight
  • Ensure that thematic risks are clearly identified and documented and properly tabled in the appropriate forums
  • Monitor strict adherence to regulatory requirements, best practices, and a state of ever-readiness for audit & regulatory reviews, with respect to CRRT responsibilities
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Enable the CRRT team to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Financial Crime Compliance;
  • The Right Environment. *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Internal

  • Regional / Country Heads
  • CCIB COO teams
  • Group Fraud Risk team
  • CCIB Fraud Operations team
  • FIU, i3, FIT
  • Trade Ops
  • Product Organisation
  • Operational Risk, CCIB
  • Our Ideal Candidate

  • 5-8 years of experience in credit analysis in commercial or corporate banking with a leading commercial bank, preferably with international exposure.
  • Experience in Forensic Accounting preferred

  • Bachelor’s / Master’s degree in Business / Finance / Accounting and / or professional certifications (e.g., CFA, CFE, CPA) required
  • Proven and relevant experience predominantly in trade and lending fraud risk management, ideally in one or more of areas such as trade finance structures, operations, working capital requirements of a company, financial statement analysis and forensic investigations.
  • Relevant experience in relationship and / or risk management will be a plus including a broad understanding of the CCIB Business segments and activities

  • Thorough understanding of Banking business processes & products, risks, threats and internal controls and relevant aspects of one or more areas across corporate finance, financial accounting standards, financial statement analysis, forensic analysis
  • Thought leadership and proven ability to work across a global team and effectively collaborate with a wide range of stakeholders
  • Strong analytical and program management skills with proven ability to collect and analyse data, establish facts, and make recommendations in written and oral form
  • Excellent oral & written communication and presentation skills
  • Demonstrated ability to : Successfully handle challenging roles requiring inter alia negotiation, investigation and collaboration skills Work with all levels of management and staff, successfully manage and engage multiple stakeholders, negotiate effectively in situations involving conflicting interests and positively influence key decision makers on critical issues Liaise and coordinate on an ongoing with various parts of the Bank, including senior business and risk stakeholders Proactive and positive with the ability to make good / sound decisions and use independent judgement Ability to influence and align action plans with senior business stakeholders
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