1. Hardware & Software Managementa. Supports & maintains computer systems & peripherals to ensure optimal workstation performance.
Collection of errors, from DT Servers, printers, etc.b. Configuration of Extended devices like dual screens and replace toner cartridgesc.
Utilize OEMs & run self-tests as prescribedd. Disk management, Disk Encryption, Wireless configuratione. Installation of Client OS, configuration of Servers OS, check utilization & availability2.
Endpoint Security : Anti-Virus Management, Check the status of updates as per SOP.3. Client Applications : Installation & Configuration of Client applications as per SOP & basic trouble shooting using remote capture tools.
Technical Skills : a. Network Components, Devices (F)b. System Administration (A)c. MS Exchange Server (F)d. Storage & Backup Administration (A)e.
Endpoint Security (A)Behavioral Skills : a. Email Communication, Presentation, Public Speaking(A)b. Interpersonal Skills (A)c.
Customer Service Orientation, Business Appreciation (A