ServiceNow developer
3d ago
source : Shine

Job Description : Experience : 4+ years of experience and is currently working on implementation of ServiceNow ITSM modules (IM, PM, CM, KM, CMS, PM, PPM, Asset, Service Catalog, CMDB and orchestration)

Job Description :

Customisation and Administration of Service Now Core Modules

SAM & CMDB Functional experience

Service Now Client side and Service Side Scripting & Script include

Data importing using Import Sets (Data Source / Import Sets / Transform Maps)

ServiceNow Web Services.

3rd party Integrations with Service Now

ServiceNow Certified System Administration

ITIL 2011 Foundation Certified

Technical Expertise :

Strong capability to perform :

Implemented ITIL Framework w.r.t Service Request Management, Configuration Management, Change Management etc. in large and medium scale environments using ServiceNow.

Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.

End to end creation and administration of custom applications in ServiceNow.

Used Web Services like SOAP and REST to link ServiceNow with existing tools in a network.

Implemented Access Control using ACL as well as Query Business Rules.

Implemented complex processes in ServiceNow using workflows.

Generating and scheduling reports and creating homepages to showcase Key Performance Indicators.

Administration and creation of interactive portals using Content Management System and Jelly Scripting to serve as link between end user and ServiceNow.,

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