Remote Delivery Engineer
9d ago

Remote Delivery Engineer Professional Services

NetApp has a challenging and exciting opportunity for you to join a global team of elite technologists. In this role, you will be responsible for the remote delivery of Storage Operations efforts.

This is a global role where your job will be to provide Storage and Backup expertise, being knowledgeable in the Storage and Backup Operations, and tool(s) usage for customer engagements.

As Storage Operations vary by type, protocol, size and complexity, you will need to be well versed on industry trends, tools, and processes.

The ideal candidate will possess the ability to execute on the Service Metrics defined under Service Level Agreements.

This role may require you to work in shifts.

Essential Functions :

Specific activities include :

  • ONTAP - Remote system monitoring and Administration.
  • Preventive maintenance
  • Firmware updates
  • Replication
  • Permission Requests
  • Disk to Disk (D2D) backups
  • Responding to Storage availability audits
  • Manage the Customers NetApp service support tickets
  • Provide clear, concise and timely feedback to management
  • Job Requirements : Mandatory Skills

    Mandatory Skills

  • Demonstrable experience delivering storage operations projects
  • 4+ years as a services consultant delivering projects for clients with large heterogeneous storage footprints
  • Storage OS : Clustered Data ONTAP
  • Exposure to SAN and NAS storage
  • NetApp configuration
  • Experience with NetApp SnapManager, SnapMirror, OnCommand suite & System Manager
  • Exposure to Active Directory and / or LDAP
  • Preferable skills :

  • EMC, NetBackup, VMWare and PowerShell
  • Windows and / or Linux / Unix OS experience
  • Apply
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