Consultant - Salesforce EA
Genpact
Noida, India
4d ago

Salesforce Einstein Analytics

Function : Operations

Location : India, HYD

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.

Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.

Come, transform with us.

Inviting applications for the role of Salesforce EA

As a member of the Global CRM Team, this role is responsible for developing and designing Einstein Analytics Dashboards to support the global commercial needs.

Data set creation and visualization to represent current state for sales revenue, CFE’s, Opportunities and KPI’s as needed for SFDC population.

The CRM BI / EA Analyst acts as the expert of Salesforce.com Einstein Analytics (EA) BI tool in terms of designing and building advanced and global analytics.

The BI Analyst will be responsible for understand business needs and translate them into a well designed analytics solution, always keeping the global mindset and design in mind.

Focus is CRM related analytics within and around the global Salesforce.com platform

Key accountabilities / responsibilities :

Building, designing, documenting and maintaining dashboards and reports (lenses) for the business, focused on analytics that is globally asked for and relevant

Supporting (Technical / advanced support) for dashboards and analytics built by the CRM Team (Tier3).

Participation in analytics projects and activities, also part of development and implementation projects to cover the analytics aspect.

Ensuring that training material exists and provide advanced training in Einstein Analytics to local super users.

Facilitate growth of the Einstein Analytics Network of super users - Sharing of best practices and analytics.

Qualifications

Minimum qualifications

Bachelor’s degree required in Information Systems or equivalent

Salesforce Technical or Domain Architect Certification preferred.

Salesforce Certification (Admin, Developer, Advanced Administrator)

Experience

Experience in Salesforce EA

Deep experience with at least one Sales, Service or Community clouds.

Well versed with SDLC and Agile methodology.

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