ACCOUNT MANAGER Phillips Account
Account Manager will be responsible for managing all aspects of the facility management service as per the Phillips SOW and Contract.
In this capacity, the Account Manager is accountable for the India Phillips operations and achieve Management Plan and all key performance indicators including responsibility for managing the budgets as per contract and SOW, short and long-term projects, operations and maintenance, interface with Phillips Management and its business units and remote management of all facilities under the contract and customer satisfaction.
DUTIES & RESPONSIBILITIES
Provide the leadership to the Facility Management team on all Phillips sites across India.The single point of Management Control for FM in the portfolio.
In consultation and collaboration with client & JLL management team, oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.
Ensure client satisfaction both internal and External.Demonstrate leadership, responsiveness and creativity.Understand the Facilities Management scope as per agreed SOW, develop / amend the client specific processes and procedures and ensure implementation and compliance of the processes.
Responsible for Finance Management including budgeting, forecasting and achieving.Responsible for P&L.Responsible for implementation of short and long-term projects through in house project.
Responsible for achieving cost reduction targets year on year.Develop and implement the annual management plan; accomplish key performance indicators as identified.
Strong governance on all aspects of the contract.Coordinate discussions with each direct reports regarding goal setting, performance reviews, and career development planning and incentive / salary administration.
Ensure compliance with JLL audit standards.Share best practices within Phillips & JLL management teamsStrong team player.
SLA and KPI delivery. Level of communication within the organization and with the client Management team. Finance Management for both Client & JLL including P&L.
Continuous improvement in the following
Morale and satisfaction of employees under managementClient satisfaction Internal & ExternalImprovement and savings initiatives for the client as well as JLL
Identification of more business opportunities within the account.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at Accommodation.
Reques am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >
I want to work for JLL.