Overview This role is in the Corporate Markets Team and includes administration functions like data entry, data management and Anti money laundering checks.
The incumbent needs to understand the laws of the region supported and perform day to day work in accordance to procedure set for an activity.
The role needs to work in rotational shift and there would be shifts starting at 3 : 30 AM. Key Accountabilities and Main Responsibilities
Accurately process, record, review and complete various administrative operations in a timely manner including but not limited to returned Mail, Indexing, Tax File Number Updates, payment instructions and change of address
Learn, Maintain and update relevant systems and data bases, participating in pre and post system testing for enhancements as required
Understanding compliance and adhere to all legislative, procedural, industry, financial and client specific procedures, where relevant, to minimise risk and escalate non-adherence as per the escalation matrix
Understand the risk factors of activity performed in the function and raise any possible undocumented risk in the function.
Post which take part of discussion with internal and external stakeholders to form controls to mitigate the risk, if required.
Suggest and identify process improvements that positively impact efficiencies, quality standards and customer experience across the business
Participate as a positive member of the team and maintain good working relationships with colleagues, including cooperating with others to achieve the team’s goals, providing support and assisting other teams across the business as required
Complete mandatory training by the required due date and participate in training relating to changes in procedures, company policy, values, cross skilling and updates to tools and systems used by the business
Provide superior service, ensuring service and quality standards are met and to minimise re-work
Complete adjustments and investigations as appropriate and as instructed
Work collaboratively across the firm to achieve the Goals of the team / company
Experience & Personal Attributes
A Bachelors or Master’s Degree in Business Or Finance Or Banking related discipline from a reputed College / University.
Good working knowledge of Microsoft Office. Knowledge of writing Macros would be of added advantage.
2-4 years’ experience in Fund industry, preferably in Transfer Agency operations.
Customer focused with the ability to collaborate with others to achieve desired outcomes
Effective communication skills, both written and verbal
Excellent attention to detail
Prioritisation and time management skills, demonstrating flexibility and ability to work autonomously
Demonstrates good teamwork ethic, showing willingness to assist peers and take on additional tasks
Able to maintain a high degree of accuracy and attention to detail
Actively seeks out self-improvement, professional development opportunities and feedback
Ability to work to tight deadlines and follow process
Basic understanding of relevant industry knowledge and commercial impacts
Takes ownership of role, responsibilities, and impact on the wider team
Willingness to work in Rotational Shifts