Sales Operations Analyst
6h ago

Principal Sales Operations Analyst and be responsible for assisting in the migration of our Professional Services Administration tool (FinancialForce) from one instance of Salesforce.

com to the current version. More specifically, you will :

  • Provide Level1 Support for FinancialForce application and FinancialForce reporting requests
  • Document the operational process
  • Prepare enablement materials
  • Actively participate in user acceptance testing
  • Inventory, catalog all current reports in Micro-strategy and FinancialForce to determine if they need to be developed in the new instance.
  • Develop identified reports
  • Test new reports in Financial Force
  • Assist in testing changes in IPS Data warehouse due to change in source system.
  • Your Qualifications

  • 2 year of experience
  • Basic Salesforce reporting knowledge
  • Basic Query knowledge
  • Good written and verbal communications skills and must be a strong team player
  • Possess a customer service mentality
  • Maintains a sense of urgency in meeting deadlines and able to prioritize ad-hoc requests.
  • Ability to lead change management processes.
  • Good analytical and problem-solving skills.
  • Ability to work in a fast-paced, collaborative, team-oriented environment
  • Excellent written and verbal communications skills
  • Organized and detail-oriented
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