Manager - Nodal Operations
Vodafone Idea Limited
Bangalore, IN
4d ago

Role

Alternate Nodal Officer (ANO)

Job Level / Designation

Function / Department

Job Purpose

  • Processing of Data Disclosure requests received from law enforcement agencies (LEA) in a time bound manner as prescribed by DoT.
  • Provisioning of lawful interception (LI) requests as prescribed in the LI SOP issued by DoT.
  • Resolve all technical and non-technical issues faced by law enforcement agencies with respect to LI and Data Disclosures.
  • Be the sole interface between VIL and LEA’s in matters concerning LI & Data Disclosure.
  • Have a close working relationship with LEAs to better understand their emergent requirements on account of technological advancements.
  • Prepare reports for LI / Data Disclosure and maintain / destruct statutory records prescribed by DoT for Nodal Operations.
  • To strictly enforce privacy and confidentiality in LI and Data Disclosure operations.
  • Represent the company only in Court cases for the purpose of evidencing disclosure related data.
  • This position will support the Cluster head / circle regulatory & Nodal head in ensuring that LEA’s receive their inputs in a timely manner in addition to preparation and collation of monthly reports.
  • Maintain high level of confidentiality / secrecy in process and documentation received from Govt. Agencies and provide 24X7 support.
  • Key Result Areas / Accountabilities

  • Facilitate Lawful Interception as per process laid down in LI SOP.
  • Providing CDR / SDR Data as per TAT provided by DoT.
  • Provide location information and other support 24X7 within reasonable timelines.
  • Carry out fortnightly reconciliation for LI order with LEAs.
  • Maintain confidentiality
  • Preparation of MIS for internal and external submission.
  • Core Competencies, Knowledge, Experience

  • Ability to handle large volumes of LEA requests on e-mails.
  • Conversant with MS Office (Word, Excel and Outlook)
  • Conversant with DoT LI SOP, security conditions of license and other instructions issued by DoT from time to time.
  • Understand working of computer networks, software applications and databases.
  • Good communication skills
  • Must have technical / professional qualifications

  • Graduate
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