Tech Operations Sr Analyst
Wells Fargo India Solutions Pvt Ltd
Hyderabad/Secunderabad | Chennai | Bengaluru / Bangalore, INDIA
2d ago
source : TimesJobs

Tech Operations Sr Analyst Save for LaterRemove Saved Job Go to My Saved Jobs Job ID 55770BR About Wells Fargo Wells Fargo & Company (NYSE WFC) is a leading global financial services company headquartered in San Francisco (United States).

Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients.

We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace.

Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you. Market Job Description About Wells Fargo India Wells Fargo Indiaenables global talent capabilities for Wells Fargo Bank NA.

by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling.

We are operating in Hyderabad, Bengaluru and Chennai locations. Department Overview Enterprise Information Security - Since 1852, customers have trusted that Wells Fargo would keep their assets secure from theft and always available.

Today, maintaining customer trust remains our underlying operating principle. Information and Cyber Security (ICS) vision is to provide Wells Fargo world leading cyber security risk management.

Through a framework that addresses policy, process, operations, people, and technology, ICS protects Wells Fargos infrastructure, corporate data, and customer assets, and ensures alignment with applicable regulations and laws About Role This position performs access certification processes, adhering to regulatory and audit requirements while also serving as liaison between Business System Consultants, lines of business, application owners, QA and development teams working in effort to implement access certification solutions for operating systems and applications within scope of EIM responsibility.

This position performs POC and SME roles. Handles projects and Move the Lines (MTL) involvements. Certification of new business assessments.

Responsibilities Act as an SME or POC of the Access Certification Team. The position should be able to perform certification delinquency management, problem ticket handling, on-boarding and access level tiering processes.

The person would be responsible for performing manual certifications and sub-process using our Enhanced Manual Certification Tool.

  • The person would receive data files on a scheduled basis, load the files into our cert tool, perform validation and then use an auto-mailer to send out notifications to certify, provide support to certifiers, as well as using other tracking databases for overseeing completions, tracking delinquencies and uncertfiables etc Market Skills and Certifications Essential Qualifications Bachelor of Engineering Degree, preferably of Computer science or Information Technology 2 years of IAM, information security, Access Administration on platforms like Active directory, Unix and Mainframe systems, Certifications Experience with Service Delivery and SLAs / KPIs monitoring Must have strong analytical and problem-solving abilities;
  • understanding of data analysis techniques, standards and error handling concepts, trend analysis and reporting. Must have good interpersonal and strong communication skills;
  • clear verbal and written communication skills to facilitate solutions and resolve problems Ability to identify and address issues, self-driven for achieving problem resolution Ability to collaborate effectively with different teams, contribute to high impact decisions, accept challenging assignments and foster robust working relationships with teams.

    Provides support for testing, emergencies and audit compliance projects. Drives endto end implementation of any application / solution, highlight / identify risks and provide mitigation approach for the module.

    Ability to multi-task and provide excellent customer service Develops and maintains familiarity with bank security policies and government regulations pertaining to information security.

    Ability to identify & contribute towards mitigating risks. Must be self-motivated, directed, accountable and detail-oriented Must be flexible to work in shifts & be available for business meetings / team deliverables within / outside of ones shift Exposure to ticketing tools like BMC Remedy / Zendesk etc.

    Must have advanced knowledge of Word, Excel and PowerPoint Ability to manage the bridge calls with Partners and Apps Owners on technical issues.

    Any one Information Security certification (Security , CISSP, CIAM) or IAM vendor based certifications (Cyberark, Oracle, IBM) Desired Qualifications Knowledge on escalation processes / matrix and ability to prioritize tasks Basic troubleshooting skills over UNIX / Database / Mainframe / Active Directory.

    Ability to collaborate effectively with different teams, accept challenging assignments and foster robust working relationships with teams.

  • Mentoring skills to help the team explore ideas and make them successful. We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace;
  • accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.

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