Skills : Willing to travel Basic understanding of Technology / IT Strong Customer Service Skills Flexibility and Persistency The ability to handle pressure and meet deadlines Attention to details Excellent time management and organisation Knowledge of The Healthcare industry and its current events will be an added advantage Responsibilities : Job Description Provide support to clients in any issue they are facing.
Manage all on-site technical support, troubleshooting, installations and test activities. Diagnose technical problems and offer respective resolutions.
Adherence to company s procedures and protocols. Cooperate with technical team and ensure timely resolutions to customers.
Comprehend customer requirements and make appropriate recommendations. Formulate relationships of trust with customers.
Skills : - Tech Support, 00118, Communication Skills and Presentation Skills