Customer Support Executive (Email & Verification Process)
TaskBucks
Noida, India
34d ago
source : Cutshort

To provide support for queries related to Transactions on TaskBucks and handle issues related to payment tracking Maintaining that Turn Around Time (TAT) of 24 hours is maintained to respond to customer queries on other channels like email, social, blogs, appstore etc Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries Skills : -

Communication Skills, Customer Relationship Management (CRM) and Customer Success

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