We are now looking for an experienced Data Center and / or Engineering Support Specialist with ability to triage customer software / virtualization environment issues, manage customer issues end-
to-end, and maintain good customer relationships. As a key member of this team, you will work on some of the most critical products for NVIDIA supporting the vGPU and GRID product lines.
We are looking for engineering individuals with Enterprise Support and / or Data Center backgrounds for this team.
In this highly technical engineering role you will be responsible for providing exceptional support to NVIDIA’s enterprise customers.
Required skills include excellent Linux and Windows debugging, background in VMWare, Citrix, and / or Windows VDI environments, and knowledge of large enterprise server deployments.
We are looking for someone who has superb communication & interpersonal skills, given you will be working closely with our customers and engineers to understand, explain and resolve issues.
Do you also have experience with professional graphics solutions, deep learning or desktop virtualization? If so, this might be an ideal career match.
What you'll be doing :
Developing close relationships with dedicated customer contacts and learning their requirements and business needs will be an important part of your job.
As we document customer interactions we will better enhance our knowledge base.
What we need to see :
Ways to stand out from the crowd :
Widely considered to be one of the technology world’s most desirable employers, NVIDIA is an industry leader with groundbreaking developments in High-
Performance Computing, Artificial Intelligence and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services.
Our work opens up new universes to explore, enables amazing creativity and discovery and powers what were once science fiction inventions from artificial intelligence to autonomous cars.
NVIDIA offers highly competitive salaries and a comprehensive benefits package. We have some of the most brilliant and talented people in the world working for us and, due to unprecedented growth, our world-
class engineering teams are growing fast. If you're a creative and autonomous engineer with real passion for technology, we want to hear from you.