Virtual Partner Account Manager - Job Description
What You'll Do
The Virtual Partner Account Manager (VPAM) is responsible for managing a portfolio of Partners from a planning, enablement and partner development perspective.
Simply, you will be helping our Partners grow their business with Cisco. This will require both a proactive approach to developing the overall business as well as being highly reactive and available in responding to partner queries and requests for information.
This role is in one of the most exciting and dynamic parts of the company, Virtual Sales.
Key Responsibilities :
sales opportunity-specific queries
Prepare a training plan for each partner aligned to the wider Partner Plan, and be accountable for driving execution against that plan.
Facilitate enrollment to any relevant training programs
Be proactive in helping the partners renew relevant certs / specs
Who You'll Work With
You will be part of the Global Virtual Sales & Customer Success (GVS&CS) team at Cisco, working with Partners.
Required Competencies :
using knowledge to identify and cultivate future sales opportunities to build a strong pipeline
using appropriate communication methods to influence others and establish relationships
resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty
4. Negotiation : Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal
effectively influencing other people to accept a solution; clearly connecting solutions to business needs
taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences
We connect everything : people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals.
And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.
We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation.
We are dreamers and we are doers.
We Are Cisco.