Project Management/Project Manager/Commercial Banking IT
Role is 75% Management / 25% technical understanding of skills
You will manage all operations related to IT infrastructure and service delivery within the scope of service line.
As a decision-maker, you will decide what technologies will be adopted to meet future business needs, prioritize project, assemble project team, assign resource allocation, select vendor, recommend future state solutions etc.
You will be working with the IT Service Management leadership, IT service owners, Head of Infrastructure, process owners and various service delivery groups to develop technical solutions that satisfy the business needs of the Technology organization.
You will review progress, manages resources, and ensures overall quality of completed Infrastructure delivery.
You will manage demand from users on Infrastructure and supervise the delivery
As a strong technician, you will provide technical leadership, create and manage infrastructure plan and standards according to IT strategic plan and roadmap
You will manage change initiatives properly and in a systematically manner to ensure availability, performance and reliability of the systems impacted by change
You will organize, supervise, and develop helpdesk for BAU support and Infrastructure team.
You will communicate to Head of infrastructure with efficiency and accuracy any progress and / or delays,
You will mutualize resources, reduce TCO, centralize services, study opportunity for cloud
You will Serves as liaison between team members and functional area management requesting work.
You will Develop infrastructure plan and capacity planning to meet business growth.
You will Manage infrastructure projects and resources effectively.
You will apply policy / rules defined and promote it to its team.
You will report and escalate to management as needed
You will perform other duties as assigned Knowledge & Skills :
Relationship between application design, data, and infrastructure environment.
IT Infrastructure architecture and capability planning
Large-scale enterprise infrastructure system development and integration.
Server : AD / DHCP / DNS, file / print, database, web, messaging, infrastructure application, business applications, remote access, virtualized.
Storage : DAS, NAS, SAN
Network : LAN / WAN / WIFI, VPN
Middleware : WAS,MQ
Security : firewall, antivirus, IPS / IDS
WAS / LINUX : Server Patching,Certificates renewals
Cloud services (infrastructure as a service, platform as a service).
Server virtualization (VMware platform, HyperV).
Business continuity and disaster recovery.
Familiarity with DevOps / Agile mode of project execution
People management , Performance management, Vendor management Soft skills :
You are open minded and eager to learn.
You have a client service orientation, dealing with difficult situation, developing others, team leadership, teamwork and cooperation
Achievement orientation, creative thinking, discipline, analytical, research and evaluating.
Negotiation Experience & Qualification :
Bachelors degree or equivalent
5+ years of Project / Delivery management experience working with offshore or nearshore teams
5+ years of infrastructure systems, Infrastructure projects, network and ITIL process design and implementation
5+ years of experience supporting clients and client expectation management
Naturally accountable and responsible.
Self-starting, self-motivated, self-directed, and self-sufficient.
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