TERRITORY MANAGER-SERVICE
Hero Moto Corp
Kolkata, AS, IN
25d ago

Short Description

ENSURE CUSTOMER SATISFACTION & DEALERSHIP PROFITABILITYADHERING TO THE POLICIES / SYSTEMS / PROCESSES AND REACHING MORE CUSTOMERS TO ACHIEVE HEROMOTOCORP GOALS.

Key Responsibilities

  • TO ENSURE TECHNICAL ENHANCEMENT BY ADHERING TO STANDARD OPERATING PROCEDURE FOR FIRST TIME FIX AND TO GIVE FASTER RESOLUTION TO THE CUSTOMER.
  • ENSURE CUSTOMER SATISFACTION BY MANAGING ALL THE SYSTEMS AND PROCESS AT THE DEALERSHIP LEVEL.
  • ENSURE DEALERSHIP PROFITABILITYBY PROVIDING BEST SERVICE AND APRROACHING MAXIMUM CUSTOMERS.
  • ENSURE TO ACHIEVE THE BUSINESS PARAMETERS BASED ON HEROMOTOCORP TARGET.
  • MANPOWER MANAGEMENT AT THE DEALERSHIP LEVEL TO ENHANCE THEIR ROLE CLARITY TO IMPROVE THEIR EFFFICIENCY.
  • Job Segment : Service Manager, Field Sales, Manager, Customer Service, Sales, Management

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