Information Technology Executive
Novotel Kolkata Hotel and Residences
KOLKATA, East India, India
11h ago

Job Level

National under local employment status (or Foreigner already entitled to be recruited for this role)

Job / National under local employment status (or Foreigner already entitled to be recruited for this role) Fixed-term contract : No Status Full Time Anticipated Start Date 15-09-2018

Skills

Level of Education Bachelor / Licence Areas of study IT & Telecommunications Professional experiences 3 to 5 years Languages essential English

Essential and optional requirements

Key tasks

Your job is to resolve the incidents incurred by users. As soon as the problem has been reported by the user, you quickly establish a diagnosis.

Then, if you can fix the problem yourself you do so using "remote assistance" : an operation which involves the IT technician connecting to the user's computer to make the necessary repairs from a distance.

If you are not able to fix the problem yourself, you call upon another repair expert.

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventureand a desire to stretch your limits : that’s the Novotel spirit .

An international brand with a network of 400 hotels in 60 countries, Novotel’s successis due to the professionalism and enthusiasm of its 30 000 employees whohave been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees : "At Novotel, we grow faster" . To transform this promise into reality, Novotelhas implemented a unique human resources policy declined around five mainprofessional career paths.

Novotel accompanies each employee throughout their career.Integration, geographic mobility, bridging provision, skills development everyoneis given the opportunity to progress quickly and go further. Impossible is not Novotel.

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