Send me Jobs like this High-Level Position Purpose :
The following would be the key responsibilities of the DOC Ocean Subject Matter Expert : -
1. Supporting our operations colleagues in DOC for their day to day operational issues / challenges. 2. Capturing the business requirements and translating them in conjunction with the various other support functions (IT, Product, Finance) highlight these requirements / new features to the Global Ocean BPO or DOC Automation team to make the process faster and efficient for the customers / vendors, with an aim to ensure we meet customers requirements, compliance requirements and at times various other requirements from internal and external stakeholders
In addition, the role is also responsible for making sure that processes are documented and that DOC operators globally are trained in how to operate in line with process standards.
Lastly, this role is supporting the CEN OCE OPS Manager to deliver on the overall Ocean strategy.
Key Responsibilities :
Parameters for Success (key measures)
Ocean Ocean Freight sea freight Freight Forwarding
Desired Candidate Profile
Please refer to the Job description above
UG : Any Graduate - Any Specialization
Company Profile :
Damco (a part of the A.P. Moller - Maersk Group) is one of the world's leading providers of freight forwarding and supply chain management services.
The Global Service Centres serve the Damco business through its off shored sites with its state of the art information technology and dedicated employees.
Damco is the second largest customer of the Global Service Centres. Today we have around 1,500 people working for Damco in the Global Service Centres with activities located in Chennai, Manila and Mumbai.
The main processes we perform are Supply Chain Management, Forwarding, Customs Brokerage, Analysis and Reporting, Application Support, Value Added Services, 4 PL, Business Control, Business Intelligence and Finance.
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