Clarivate Analytics clients are the trailblazers and risk takers who come up with life-changing ideas. We’re looking for our own trailblazers to help us keep providing clients some of the world’s most trusted brands, spanning scientific and academic research, patent analytics, pharmaceutical and biotech intelligence and IP management.
We’re an independent owned company with a rich heritage and a bold entrepreneurial mission. If you’re excited by the thought of helping people and organizations go from new ideas to life-
changing innovations faster, we’re excited to consider you for a position at Clarivate.
JOB TITLE : Customer Support Representative'
DEPT : Customer Care
LOCATION : Hyderabad, India
REPORT TO : Customer Support Manager (in the U.S.)
Shifts : 6 : 30 pm 3 : 00 am IST & 8 : 00 pm 4 : 30 am IST
Specific Duties :
Required Skills / Experience :
Desired Skills / Experience :
About us : Clarivate Analytics accelerates the pace of innovation by providing trusted insights and analytics to customers around the world, enabling them to discover, protect and commercialize new ideas, faster.
Formerly the Intellectual Property and Science business of Thomson Reuters, we own and operate a collection of leading subscription-
based businesses focused on scientific and academic research, patent analytics and regulatory standards, pharmaceutical and biotech intelligence, trademark protection, domain brand protection and intellectual property management.
Clarivate Analytics is now an independent company with over 4,000 employees, operating in more than 100 countries and owns well known brands that include Web of Science, Cortellis, Thomson Innovation, Derwent World Patents Index, CompuMark, MarkMonitor and Techstreet, among others.
It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.