As a Sr. NOC Engineer at Quotient. (NYSE : QUOT) you will be working to improve the reliability and performance of our services.
You will help expand, maintain and troubleshoot a geographically diverse network of services in a 24x7 operations environment. You will
Troubleshoot issues that span the entire OSI layer. Work with Dev Ops, Support and Engineering teams to achieve maximum network and application up-
time and swift resolution of all issues
Implement and follow appropriate incident management methodologies to take escalations to help resolve production impacting issues in a swift and efficient manner
Use industry tools such as Netcool and Remedy to help diagnose and record issues
Monitor, sort, and document items that come into the Quotient. NOC email box with others on the team
Provide input into process and procedure for increasing reliability, reducing procedural errors and managing change within the network.
you will also be involved in mentoring junior NOC Engineer technically
The ideal candidate will be a seasoned NOC technician or Sr NOC engineer with strong hands-on technical skills.
Strong problem solving and troubleshooting skills are required.
Strong in incident & problem Management skills.
Technical Expertise : Knowledge of Red Hat, Centos, Ubuntu
Strong working knowledge of TCPIP, including IP network architecture, routing protocols, peering relationships, DNS, and network monitoring tools is required
Effective written and verbal communications skills are required
Education : Bachelor's degree in a technical field or equivalent experience, certifications and training
Experience : 5+ years of experience in a Network Operations Center environment