JD Retail Store Executive
Responsible for Day to Day business generation at the store.
Responsible for handling walk in customers and their bookings as well as queries
Responsible for Selling DHL-BD products and services to the walk in customers as per their requirements.
Responsible for UPSELLING and CROSSSELLING the products Value Added Services
Responsible for following daily basic activities at stores like Tele calling for Lead generation, Enquiry Monitoring and follow up, Lead Closure, Referencing activities etc.
Responsible for In store Promotions of the Products and services as well as Seasonal Schemes
Responsible for Data collection for the promotions
Responsible to execute promotional activities successfully and data collection.
Responsible for shipment inspection, booking, AWB Generation, Cash collection, and other back end activities to process the shipments smoothly.
Responsible for addressing customer queries and providing solutions through regular contacts with CS, OPS, Supervisor, CMR etc.
Responsible for New Business generation through following store Basics 100%, Customer Visits and tie ups.
Key Result Area is Delivering the Targets given to the store every month consistently and delivering company expected growth in all parameters.
Responsible for all other day to day activities happening at the store like Preparing daily reports etc