Position Summary :
To build and deploy end to end IT solutions for business and markets, involving configuring and integrating standard applications with minimum customization or software development.
Is a counterpart of the Architects and works together with IT Business Analyst, Product Owner and third parties (Vendor) in the scrum teams to develop, guide / help and oversee / implement IT solutions.
An individual who is an expert in detailed technical design, compliance and quality assurance.
Position Description :
Design and implement solutions based on business requirements in specific technology area, adhering to defined Standards & Guidelines.
Work in scrum teams for realization of designed technical solution.
Works under the guidance and supervision of the IT Platform Specialist.
Accountable that deliverables meet requirements w.r.t. reliability, availability, performance, and security & compliance.
Provides support in performing build automation and configuration management.
Proficient in area of specialization and has basic understanding of related disciplines.
Supports in timely provision of technical environments.
Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence.
Responsible to validate test strategy and plan, test cases, automation, regression and test execution.
Responsible for Software Quality, Compliance & Regulatory aspects of the solution.
Position Requirements :
Has worked extensively in at least one application area or platform (Salesforce Service Cloud) and the integration aspects with other platforms, including solid understanding of architecture.
Prefer minimum 6-8 years of IT experience, including Agile.
3 years of minimum experience in SFDC (Salesforce) Service Cloud required.
Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.
Creates formal networks involving coordination among groups.
Travel : Up to 25% global travel may be needed