ServiceMax Tech Specialist
8d ago

Position Summary :

To build and deploy end to end IT solutions for business and markets, involving configuring and integrating standard applications with minimum customization or software development.

Is a counterpart of the Architects and works together with IT Business Analyst, Product Owner and third parties (Vendor) in the scrum teams to develop, guide / help and oversee / implement IT solutions.

An individual who is an expert in detailed technical design, compliance and quality assurance.

Position Description :

  • Design and implement solutions based on business requirements in specific technology area, adhering to defined Standards & Guidelines.
  • Work in scrum teams for realization of designed technical solution.
  • Works under the guidance and supervision of the IT Platform Specialist.
  • Accountable that deliverables meet requirements w.r.t. reliability, availability, performance, and security & compliance.
  • Provides support in performing build automation and configuration management.
  • Proficient in area of specialization and has basic understanding of related disciplines.
  • Supports in timely provision of technical environments.
  • Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence.
  • Responsible to validate test strategy and plan, test cases, automation, regression and test execution.
  • Responsible for Software Quality, Compliance & Regulatory aspects of the solution.
  • Position Requirements :

  • Has worked extensively in at least one application area or platform (Salesforce Service Cloud) and the integration aspects with other platforms, including solid understanding of architecture.
  • Prefer minimum 6-8 years of IT experience, including Agile.
  • 3 years of minimum experience in SFDC (Salesforce) Service Cloud required.
  • Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.
  • Creates formal networks involving coordination among groups.

  • Travel : Up to 25% global travel may be needed
  • Apply
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