Area Service Manager
Cepheid
India
8d ago

About UsAt Cepheid, we are passionate about improving healthcare through faster, more accurate diagnostic tests. With our GeneXpert® System, we’ve taken the most sophisticated molecular technology and packaged it into an automated, easy-

to-use format that has quickly become the platform of choice worldwide. From the largest laboratories to small physician offices, our game-

changing solution delivers critical answers when clinicians and patients need them most. Through strong molecular biology capabilities and ongoing product innovation, we are focused on developing tests for healthcare-

associated infections, sexual health, critical infectious disease, virology, and oncology applications. Come join our vision for a better way and help make life better for us all! For more details, visit us at or follow us on Twitter ( CepheidNews).

Description

Conducts service, repair and / or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.

Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system.

May develop new customer service / product agreements. Responds to customer support calls within an assigned territory.

  • Oversee, mentor and support FSE’s in the region
  • Collaborative working with channel partners FSE team within the region
  • Integrate Cepheid instruments into customer laboratories and provide customer support to the customer during the evaluation and validation process
  • Revenue generation by the means of selling service contracts
  • Qualifications

    high school with 8+ years of experience, or bachelor's with 5+ years of experience.Danaher Corporation OverviewDanaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide.

    Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions.

    Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage.

    We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

    At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries.

    We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders.

    Come join our winning team.

    Cepheid

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