Middleware/Systems Administrator/IT Infrastructure Delivery
HSBC Group
Hyderabad, Telangana, India, Asia Pacific
12d ago


This role is for Middlewware Production Support. The candidate should have excellent level of understanding of WebSphere Application server & IHS.

This includes knowledge & experience in the following.

  • Experience & awareness of build and setup the frontend WebSphere environment per application requirements.
  • Administer WebSphere Application Servers and Portal Servers. This includes WebSphere instance configuration, monitoring health of application servers, deploying applications on servers, performance tuning and troubleshooting.
  • Be aware of the ongoing infrastructure issues and vigilant to avoid / minimize downtime of services
  • Understand business, environments, shared services to prioritize incidents
  • Track and resolve WebSphere infrastructure incidents per SLA.
  • Follow best practices while addressing issues
  • Apply performance monitoring / tuning methodologies to investigate issues reported for WebSphere Application Server.
  • Support the security audit remediation and related testing
  • Provide timely reports
  • Handling crisis calls, DQR & MIR
  • Interact with application teams and other infrastructure teams
  • Work with funtionals SMEs for MIRs and SIPs
  • Identify operational risks and contribute to mitigate the same.
  • Qualifications

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