Contribute to automating the build and deployment of software and application services on the Qualys cloud platforms
Deploy software patches and upgrades into staging and production environments and perform post deployment verification
Deploy new applications and services into staging and production environments
Expand and add capacity for existing Qualys applications in staging and production environments
Provide 24x7 operational support, willingness to work in shift schedules.
Perform complex troubleshooting of multiple applications, monitor and improve operations performance, security and resources usage
Provide post-mortem data and root cause analysis for service incidents
Response to inquiries and incidents. Submit and implement change requests
Transfer operations support knowledge to L1 through training and writing technical documentation and KB articles
Collaborate with various DevOps teams to engineer and manage the Continuous Delivery Platform
Technical Skills Requirements :
Extensive experience with deployment of applications to Amazon AWS, AZURE and other major cloud providers.
Extensive experience with deployment / automation / management tools such as Jenkins, Puppet, Anseble, Chef, Docker, Terraform, VMware.
Programming languages : Python, Perl, Java, Shell scripting.
Experience in Linux system administration and able to write bash scripts
Understanding of network elements such as firewalls, load balancers, DNS, NAT, TLS / SSL
Understanding of Oracle database technologies.
Experience with virtualization technologies like VMware, KVM, OpenStack, or Docker
Working experience with open source software like Java, PHP, Apache, Tomcat, Maven, Ant, MySQL, Groovy, Ruby, Python
Experience working with one of the monitoring tools like Nagios, Zenoss or Splunk
Experience working with Puppet Configuration Management tool
Familiarity with some / all of the following Technologies :
ITIL knowledge (certification or experience)
Databases : PostgreSQL, SQL Programming, Cassandra
Big Data / Data Warehouse Tools : Hadoop, Spark
Source control / integration : SVN, TFS, Git, Jenkins, Artifactory
Distributed Computing : Docker, Apache Mesos and Spark
Business Skills Requirements :
BS Degree in Computer Science or related technical field for 6+ years
Able and willing to learn new technologies and tools
Able to work under pressure in 24 / 7 environment
Patience and dedication when working with clients, vendors, and internal teams
Strong analytical, critical, and creative problem solving skills
Able to manage multiple tasks simultaneously and adapting when priorities change
Excellent customer service skills with a professional demeanor
Able to drive results and set priorities independently
EEO Employer / Vet / Disabled