Business Analyst-824015At Franklin Templeton Investments, we are dedicated to delivering strong results and exceptional service to clients, team members and business partners.
Over 9,000 employees working in 60 offices around the world are dedicated to servicing investment solutions for our clients in more than 150 countries.
For over 65 years, our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.
What is the Business Analyst Client Services group responsible for? Provide reporting and subject matter expertise to internal and external customers.
Research, recommend and implement workflow efficiencies to continually improve service quality and efficiency of operational business processes.
Typically would be responsible for an intermediate-sized system or group What are the ongoing responsibilities of a Business Analyst?
Reporting and Subject Matter Expertise
Develop and produce routine and non-routine reports of intermediate to complex scope
Interpret reports, providing analytical commentary and recommendations for change
Provide subject matter expertise on assigned systems or areas
Assume the role of technical expert responsible for developing and guiding more junior team members
Act as business unit liaison with other business unit
Research, recommend and implement workflow efficiencies :
Research and document business issues involving workflow procedures and processes
Gather comprehensive information to be used in problem identification and resolution
Analyze data and work with management to develop creative solutions
Develop user test plans and testing to validate system enhancements and other business requirement documents and specifications
Develop new procedure documentation in support of new process, products or system enhancements
Coordinate recommended process changes and enhancements including test plans to ensure successful implementation
Discuss proposed system enhancements and modifications with information technology staff
Provide post-implementation support for all approved deliverables
Identify and recommend staff training needs in response to process changes or new product / system implementation
What ideal qualifications, skills & experience would help someone to be successful? KNOWLEDGE, EDUCATION, AND EXPERIENCE :
Bachelor’s Degree in Business Administration or related field, or equivalent combination of education and experience
4-6 years of related experience
ADDITIONAL DESIRABLE QUALIFICATIONS :
Financial Services experience, preferred
SKILLS AND ABILITIES :
Ability to operate a personal computer and related software
Microsoft Office skills :
Advanced : Excel, Word, Access
Intermediate : PowerPoint, Visio, Project
Note : level of skill will vary by specific department / assignment
Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships with persons contacted in the course of performing assigned duties
Strong attention to detail
Ability to maintain updated knowledge of procedures, products and activities of assigned area
Ability to adhere / respond to established time frames and schedules
Ability to perform mathematical calculations and analyses
Ability to work independently
Ability to exercise independent judgment consistent with department guidelines
PROBLEM SOLVING AND DECISION MAKING :
Work is performed under very general direction; participates in determining objectives of assignment; work is reviewed for adequacy in meeting objectives
Develops solutions to a variety of problems; ensures solutions are consistent with organization objectives What makes Franklin Templeton Investments unique?
In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards the mix of both monetary and non-
monetary rewards provided to you in recognition for your time, talents, efforts, and results. Highlights of our benefits include :
Professional development growth opportunities through in-house classes and over 150 Web-based training courses
An educational assistance program to financially help employees seeking continuing education
Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
Life insurance for protection of employees’ families
Personal accident insurance for protection of employees and their families
Personal loan assistance
Employee Stock Investment Plan (ESIP)
Onsite fitness center, recreation center, and cafeteria
Cricket grounds and gymnasium
Health Center with doctor availability
HDFC ATM on the campus
Project Management & Business Analysis