Windows Engineer
Thermo Fisher Scientific, Inc.
India - Bangalore
8d ago

About Company :

Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of more than $20 billion and approximately 70,000 employees globally.

Our M ission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.

Through our premier brands Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

About Team : We are a strong and competent extension of global IT in India which is committed to serve the organization by providing the best services, implement innovative solutions and provide stability to our enterprise applications which will enable our customers to accelerate growth and increase productivity.

About the Role This Windows / VMware Engineer will be responsible for administration and engineering within the on premise and Cloud environment.

This resource will have to be able to think on their feet and be able to troubleshoot items as they happen without specific documentation.

This resource will be required to maintain SLA's resolving tickets and issues along with implementation of new process and procedures and automation.

This individual will be a team player that will be able to work with multiple technical skillsets merging ideas into reality.

The resource must be proficient in Windows and Vmware, and also a programming / scripting language such as powershell. This resource must have working knowledge of the configuration and administration of Altiris patching software.

This resource will be required to drive ideas showing significant progress in a timely manner.

Key Responsibilities :

  • Support of hybrid, on-premise and cloud environment.Proficient in Windows / VMware and Altiris Adminnistration with the ability to support migrations / upgrades / patching along with implementation of new ideas and concepts.
  • Analysis of systems, identify discrepancies and recommend best practice and implement throughout the environment.Troubleshooting and root cause analysis to ensure resolving issues permanently in the environment.

  • Ability to drive standardization and implementation of process and procedures
  • Experience and understanding of compliance for SOX / PCI to ensure proper configuration within environment.
  • Implementation and use of tools and automation such as Ansible, Service Now, Jenkins, Cloud (AWS / Azure) etc.Develop automation where appropriate to reduce or eliminate routine manual tasksCreate and edit runbooks where needed for both on premise and the cloud routine procedures and operations
  • Know the benefits and use of Service Now with the ability to create a workflow, implement and provide documentation on processes.
  • Create metrics such as trending / growth / improvement / tracking along with data comparison from different resources and reporting.
  • Training personnel enabling follow the sun model
  • Work closely with application owners to ensure business needs are met along with ensuring tuning and optimization of their systems.
  • Set and enforces standards, policies and operational practices around the deployment of system software and security patches.
  • Ensures that all such standards are documented, available and used by the Operations staff.

  • Provides guidance, training and mentorship to the junior staff, helping to develop a knowledgeable and competent staff.
  • Review processes and verify that best practices are being followed throughout projects and operational tasks
  • Work with migration teams as a liaison to fully evaluate ensure continuity throughout cloud transitions
  • Deploy and support new solutions in AWS and other cloud providers
  • Minimum Requirements / Qualifications :

  • 8+ years of related technical work experience physical and virtual server infrastructure systems
  • Experience with cloud technologies preferredExperience with AWS in both implementation and design is highly preferred
  • Relevant technical certificates a plus
  • Successful candidate will have scripting skills for automation and aptitude for learning new tools
  • Working and troubleshooting experience in the following areas : Windows, VMware, patching solutions, scripting, various tools, and automation, with a focus on Windows overall
  • Scripting skills for automation and ability to learn new tools and make run books where needed, enabling both on premise and cloud environments
  • Experience in evaluating, revising and documenting IT processes and procedures that will be used to train L1 personnel.
  • Ability to assume and complete assignments independently driving to completion
  • Ability to understand technical concepts to a broad audience
  • Excellent customer service skills required
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including : executives, managers, and subject matter experts
  • Experience with configuration and deployment of infrastructure and applications
  • Experience using tools such as Ansible, Jira, Stash, Confluence
  • Experience with Agile methodologies
  • Experience Required :

  • VMware vSphere 6.0 and prior experience
  • VRops (Operations Manager) configuration experience
  • VMware automation experience
  • Ansible build / playbook development and integration
  • Service Now tool experience
  • Understand Windows NTFS file system permissions and hierarchy
  • Windows Server platforms - administration, troubleshooting, automation
  • Role Scope / Deliverables

  • Identify gaps and resolve - process / procedures using Service Now
  • Automation of process / procedures
  • Scripting Powershell, PowerCLI, Ansible
  • Process and procedure implementation
  • At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Apply today .

    Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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