Program Manager, SMB sales operations will be responsible for Sales Operations initiatives related to Outbound, Inbound, Chat and Customer Lifecycle Inside Sales Team to support key sales objectives.
To begin with, this role will be an Individual Contributor role focused on reporting, analytics and business consulting support on topics such as Sales Rep Productivity, Forecasting Accuracy, Pipeline Health, Cost of Sales, Renewals and Customer Retention etc.
This role provides an opportunity to work on high profile and strategic initiatives across Phone Sales.
This role requires a higher degree of go to market understanding of different regions, deeper understanding of sales processes and management practices, and cross functional collaboration.
In this job, incumbent is also required to analyze complex problems in a methodical and structured manner, he / she must have higher order of communication, stakeholder management skills coupled with executive presence.
This is a Business Intelligence Management Job.
Success will require the following key capabilities :
merely executing to instructions)
5 yrs. managing Sales operations team projects and processes for Sales within high-tech industry, software preferred (SAAS).
Excellent verbal and written skills; experience presenting to an executive audienceStrong analytical and problem resolution skills, including the ability to research and simplify complex situationsStrong Project management skills, action orientation, improvement orientation & change managementGood knowledge about Salesforce, pipeline growth, quota attainmentGood understanding of Creative cloud and its productsExcellent with Excel, Tableau, Power BI and Report Analysis
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists.
You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
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Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.