Director, Enablement Programs, Partner Practice Development
Salesforce.com, inc
Bangalore,India
2d ago

Description

The Partner Practice Developmentteam invests in our partners to accelerate their growth and sales / delivery competency in alignment with our go to market strategy by region, cloud and industry.

We intelligently guide our partners through scalable learning journeys, 1 : many resources, and 1 : 1 engagements that empower them to drive business value for our Customers.

As the program manager for India, you will collaborate closely with the Partner Practice Development Global teams, Partner Sales, Sales, Customer Success, and Trailhead teams to accelerate the growth of our partner ecosystem by creating and fostering a world-

class community of educated and successful Partners that drive revenue and customer success.

You will be responsible for the development, communication, and delivery of the India enablement strategy across partner tiers and segments.

You will join a team of highly motivated individuals from technical and sales backgrounds whose core mission is to engage, educate and enable our Consulting and Reseller partners on pre-

sales, sales, delivery, customer management skills and industry POVs to drive revenue and increase customer success. This role will report to the Director of Partner Practice Development for APAC.

You must have a strong sense of accountability in the enablement programs designed and delivered by the Partner Practice Development organization.

You will balance strategy with the ability to deliver formal and repeatable education, enablement, and engagement to develop the Consulting Partner ecosystem within India.

Your communication skills, both written and verbal, are paramount to establishing working relationships with business stakeholders and executives.

Success in this role requires the ability to collaborate with and influence Partners, regional sales teams, supporting channel organizations, and other key stakeholders.

Responsibilities

Build and maintain exceptional relationships with senior sales stakeholders in Product, Partner Sales, Partner Account Management, Sales, Solution Engineering and Customer Success Group to understand and align with their needs, business challenges and Partner enablement priorities

Identify business and technical enablement gaps and devise a holistic enablement program across India and work across teams to facilitate delivery prioritization and trade off discussions

Leverage the different lines of business within Salesforce to deliver enablement sessions including in-person enablement in addition to embracing programmatic and scalable approaches that are relevant to partners

Contribute content and moderate discussions with partners in the Partner Community

Provide regular updates on status and progress to senior stakeholders in Alliances, Sales and Solution Engineering

Leverage metrics and analysis to determine prioritization of enablement tools, programs, and processes

Desired Skills / Experience

Broad-based business and technology expertise with 10+ years of experience in implementation delivery or channel technical management role focused on enterprise level businesses or Global System Integrators like Accenture, Deloitte, PwC, Agencies as well as boutique and regional System Integrators

Proven success managing programs / projects that deliver successful outcomes at scale; demonstrated leadership driving these results in large, fast-

paced, cross-functional environments

Ability to distill business requirements of Partner Sales and Account Managers with active listening skills and critical thinking

Ability to strike a balance between big picture planning and detailed level execution tracking

A deep appreciation and talent for simple solutions to complex problems

Strong executive engagement and influence skills

Flexibility and ability to adjust on the fly to new demands; a sense of urgency

25% - 50%

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