Chennai, Tamil Nadu, India Global Business Services req62253 05 / 07 / 2018
Encompassing within Development & Design the whole 'value-added' chain involved in practically developing and implementing complex solutions that meet the needs of the customer.
This includes the analysis of functional and technical requirements, and the design and build of solutions that may be in house, off-
the-shelf or through third-parties. Contributing to the provision of any Quality Assurance, Configuration, Testing, Training or Documentation services required to successfully integrate and implement the final solution.
Contributes, communicates and manages domain / technology-related information inside IT Services.
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Interactions primarily involve presenting to or influencing customer representatives or vendors
Interactions are primarily on resolving issues of more major significance, often requiring coordination between organizational units
Conducting interviews with customers to establish their requirements.
Presenting concepts and proposals, and providing updates on deliverables; negotiating issue resolution when needed
Acting as a co- coordinator across projects to prevent delays or misunderstandings eg definition of interfaces or SOA services
Manage the performance and effectiveness of 3rd party vendors in the delivery of quality application software
Coordinates collaboration with external service providers in terms of assembling own or third-party system components (e.
g. software (service, components, products), database and hardware modules) into a system, and coordinating. SOA service orchestration and interfaces between modules
Applies standard methodologies when creating new programs and applications (developing and coding from specifications) or when maintaining existing ones
Customizes COTS based on pre-determined parameters, and executes customizing tests
Documents work using the required standards, methods and tools. Eg. produces program and system documentation
Assists in definition, initiation and design of architecture in projects / programs
Provides expert advice, training and technical assistance to development team, lower level service and support staff.
May oversee the completion of projects and may contribute to employees’ professional development
Acts as Technical lead of development teams on issues of performance, tools, and standards; steering the development process, reviews, and knowledge sharing, managing progress on tasks, and auditing results and outcomes