provide regular servicing / resolution of queries and issues and also cross sell of other products as per customer requirement.
In the unit each DRM (Digital Relationship Manager) manages a set of customers assigned him.Key Responsibilities : The following to be carried through remote digital media viz.
phone call, email, chat and video interactions : Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needsRelationship Management -
To develop and strengthen customer relationships through effective relationship management in accordance with the business goalsCustomer Service and Sales Ã¢Â€Â Up selling, cross-
selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience.
Act as the Single Point of Contact for customerÃ¢Â€Â™s Banking Requirements.If interested, send your resume or apply here.
feel free to share this email with your friends and contacts.Regards,Team HR - JLE BangaloreM : + 91 6361 325 944 / 6361081099