Hiring : Digital Relationship Officer / Digital Relationship Manager Location : Bangalore CTC : 18K to 26K Freshers or Experienced
Jayalakshmi Enterprises
8d ago
  • We have an immediate requirement for the below mentioned requirement;Position : Digital Relationship Manager / Digital Relationship OfficerExperience : Freshers / experiencedCTC : 18K to 26K Location : Whitefield, bangaloreDay Shift : 9am to 6pm Sunday OffLanguages : Bengali / Gujarati / Hindi & English is mustRole : Relationship managementresponsible for the entire life cycle management of these customers starting from bringing them into the fold of Relationship Management;
  • provide regular servicing / resolution of queries and issues and also cross sell of other products as per customer requirement.

    In the unit each DRM (Digital Relationship Manager) manages a set of customers assigned him.Key Responsibilities : The following to be carried through remote digital media viz.

    phone call, email, chat and video interactions : Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needsRelationship Management -

    To develop and strengthen customer relationships through effective relationship management in accordance with the business goalsCustomer Service and Sales †Up selling, cross-

    selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience.

    Act as the Single Point of Contact for customer’s Banking Requirements.If interested, send your resume or apply here.

    feel free to share this email with your friends and contacts.Regards,Team HR - JLE BangaloreM : + 91 6361 325 944 / 6361081099

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